Part 1: Obligations of the Contracting Parties
1.1 Agreement to Terms and Conditions
By accessing or using the services provided by TRIDESETRI (hereinafter referred to as "Company"), the user (hereinafter referred to as "User") agrees to be bound by these Terms and Conditions. Any continued use of the services constitutes acceptance of any amendments or changes to these Terms and Conditions.
1.2 Privacy Policy
The User confirms being familiar with and agrees to the Company's Privacy Policy, available at link. The Privacy Policy explains how the Company collects, uses, and discloses information concerning the User.
Part 2: Description of the Platform and Services
2.1 Overview
The Company offers various software solutions, including but not limited to SEO tools, time management systems, and compliance applications. It also provides custom development and SEO services.
2.2 Regulation
The business operations of the Company are regulated by the laws and regulations of Republic of Serbia.
2.3 Client/User Information
Except for the testimonials section, the Company does not offer any information or data about its clients or users without their express consent or as required by law.
Part 3: Users and Registration
3.1 Guests and Registered Users
Access to certain services is available to guests, whereas other services require registration. Registered users must provide accurate and complete information.
3.2 Information Collection
The Company may collect various information, such as IP addresses, access time, device type, location, and information provided by the registered account. The collection of such information is specific to the solution/business offered by the Company and will be used in accordance with the Privacy Policy.
Part 4: Copyright
4.1 Prohibition of Resale or Redistribution
No part of the services, including software, documentation, and content, may be resold, or redistributed without the express written consent of the Company.
Part 5: Service and Marketing Notifications
5.1 Newsletter
The User may subscribe to the Company's newsletter, which may contain news, updates, and marketing information related to the Company's products and services. The User may unsubscribe from these notifications at any time.
Part 6: Unauthorized Users/Access
6.1 Access Restrictions
Access to certain parts of the services is restricted to authorized users. Unauthorized access or attempts to gain unauthorized access is strictly prohibited and may result in legal action.
Part 7: Commitment Period and Notice of Termination
7.1 Subscription Plans
Various subscription plans are available to Users. Detailed information on the commitment period, notice of termination, and other related terms are available on the Company's website.
Part 8: Automatic Debit on Payment Card
8.1 Subscription Payments
Payments for subscription plans will be automatically debited from the User's payment card. Users are responsible for updating card details and understanding the cancellation policy.
8.2 Cancellation
Cancellation of the subscription plan must be done in accordance with the Company's prescribed procedures, available on the Company's website.
Part 9: Refund Policy
9.1 Refunds
All payments made to the Company are non-refundable unless otherwise required by law.
Part 10: Cancellation of Service
10.1 Termination by Company
The Company reserves the right to terminate or suspend the User's access to the services if there is any harm to the services, breach of these terms, or other circumstances as deemed appropriate by the Company.
Part 11: Modifications to Service
11.1 Changes to Solutions
The Company is constantly changing and improving its solutions and reserves the right to make modifications at any time. The Company is not liable to its Users for any modifications.
Part 12: Data Collection and Use
12.1 Privacy Policy
Data collection and use are governed by the Company's Privacy Policy, available at link.
Part 13: Limitation of Liability and Claims
13.1 Liability
Users use the services at their own risk. The Company is not responsible for the activities of other Users and third parties.
Part 14: Final Provisions
14.1 Changes to Terms and Conditions
The Company may modify these Terms and Conditions to reflect changes in the law or its services. Users should review these Terms regularly.
14.2 Governing Law
These Terms and Conditions are governed by the laws of the Republic of Serbia. Any disputes will be resolved through the competent courts in Belgrade.
14.3 Acceptance
If the User does not agree with these Terms and Conditions, they should discontinue the use of the Company's services.
Part 1: Obligations of the Contracting Parties
1.1 Agreement to Terms and Conditions
Acceptance of Terms: By accessing, registering, downloading, or using any services, products, content, or data provided by TRIDESETRI DOO ("….."), whether as a guest or a registered user, the user ("User") signifies their binding acceptance to these Terms and Conditions.
Amendments: The Company reserves the right to amend, modify, or replace any part of these Terms and Conditions at any given time. It is the User’s responsibility to check this agreement periodically for changes. The User's continued use of or access to the services or website following the posting of any changes to this agreement constitutes binding acceptance of those changes.
1.2 Privacy Policy
Understanding and Agreement: By using the Company's services, the User acknowledges that they have read, understood, and agree to be bound by the provisions of the Company's Privacy Policy. This policy explains the types of information the Company might collect from its Users and how it uses, discloses, and safeguards such information.
Updates: The Company may update its Privacy Policy from time to time to reflect changes in its practices, technologies, legal requirements, and other factors. Users are encouraged to review the Privacy Policy regularly to stay informed about how the Company is helping to protect the personal information it processes.
Part 2: Description of the Platform and Services
2.1 Overview
Service Portfolio: TRIDESETRI is an IT entity that specializes in offering an array of software solutions and services tailored to cater to the contemporary needs of individuals and businesses. This includes cutting-edge SEO tools that aid in website optimization, time management systems designed to enhance productivity, and compliance applications to ensure regulatory adherence.
Customization & Professional Services: In addition to pre-designed software solutions, the Company prides itself on its ability to provide custom development services, addressing unique business needs and challenges. Furthermore, the Company's team of SEO experts offers professional services to optimize clients' web presence, ensuring visibility and higher ranking in search results.
2.2 Regulation
Adherence to Laws: The business operations of TRIDESETRI are governed by and in adherence to the prevailing laws and regulations of the specified jurisdiction. This includes, but is not limited to, laws pertaining to data protection, electronic transactions, intellectual property, and consumer protection.
Transparency and Compliance: The Company operates with the utmost transparency and ensures that all its operations, offerings, and business practices are compliant with the stipulated legal and regulatory frameworks. Clients and Users can trust the Company's commitment to legal and ethical business operations.
2.3 Client/User Information
Confidentiality: Beyond the publicly available testimonials section, TRIDESETRI is committed to maintaining the confidentiality of its clients and users. Without their express consent or unless mandated by law, no information or data about clients/users is disclosed, shared, or published.
Integrity: Any testimonial displayed is genuine and showcases the true feedback from our satisfied clients. The Company ensures that every testimonial is published with the consent of the client or user and represents the honest opinions and experiences of such individuals.
Part 3: Users and Registration
3.1 Guests and Registered Users
Guests: Individuals who access the Company's website or use its services without registering are considered "guests." They may have limited access to certain content, tools, or services provided by the Company.
Registered Users: Users who have completed the registration process by providing valid and accurate information, including but not limited to email address, username, and password, are considered "registered users." These users may have access to additional features, tools, or services, subject to the chosen subscription or package.
3.2 Information Collection
General Data Collection: The Company may collect general information about users, including IP addresses, device type, access time, and geographical location. This information is used to analyze user behavior and optimize the user experience.
Registered User Data Collection: In addition to general data collection, the Company may also collect specific information provided by registered users during account creation or service usage. This information may include personal details, preferences, usage patterns, and any other information relevant to the services provided by the Company.
Use of Collected Information: All collected information is treated with utmost care and confidentiality. It is used to improve the Company's products, offer personalized experiences, manage user accounts, comply with legal requirements, and other purposes detailed in the Privacy Policy.
Part 4: Copyright
4.1 Prohibition of Resale or Redistribution
Ownership: All content, software, documentation, graphics, and other materials provided by the Company are protected by copyright laws and international treaties. The Company, or its licensors, retains all rights, title, and interest in such materials.
No Resale or Redistribution: Users are strictly prohibited from reselling, redistributing, licensing, leasing, or otherwise commercially exploiting any content, software, or services obtained from the Company without the express written consent of the Company. This prohibition includes, but is not limited to, copying, modifying, displaying, transmitting, or using the materials for any commercial purposes.
Penalty for Violation: Any unauthorized use of the Company's intellectual property may lead to legal action and penalties. The Company reserves the right to terminate the user's access to the services and pursue any other remedies available under the law.
Part 5: Service and Marketing Notifications
5.1 Newsletter
Subscription: Users have the option to subscribe to the Company's newsletter, which may contain updates, promotions, news, and special offers related to the Company's products and services.
Content: The newsletter is designed to keep subscribers informed and engaged with the latest trends, insights, updates, and opportunities within the Company's scope of services.
Opt-in/Opt-out: Subscription to the newsletter is entirely voluntary, and users can easily opt-in during registration or at other touchpoints on the website. Similarly, users can opt-out at any time through an unsubscribe link in the newsletter or by contacting customer support.
Privacy: The email addresses and other information provided for the newsletter subscription are kept confidential and used solely for the purpose of sending the newsletter. The Company adheres to all relevant laws regarding electronic communications.
Part 6: Unauthorized Users/Access
6.1 Access Restrictions
Authorized Access: Certain parts of the Company's services, especially those related to personal accounts or sensitive data, are restricted to authorized users who have valid login credentials.
Unauthorized Access: Unauthorized access or attempts to gain unauthorized access to restricted areas is strictly prohibited. This includes, but is not limited to, using another user's login credentials, exploiting security vulnerabilities, or using automated tools to bypass access controls.
Security Measures: The Company employs various security measures to prevent unauthorized access, including firewalls, encryption, and authentication protocols. Users are responsible for maintaining the confidentiality of their login credentials.
Legal Consequences: Any unauthorized access or attempts to access restricted parts of the services may be logged and investigated. Such activities may lead to termination of access to the services, legal actions, or other penalties as deemed appropriate by the Company.
Part 7: Commitment Period and Notice of Termination
7.1 Subscription Plans
Subscription Options: The Company offers various subscription plans for its solutions, each with distinct features, benefits, and pricing. The terms and conditions of each subscription, including the commitment period, are outlined during the purchase process.
Commitment Period: Subscription plans may have an associated commitment period, such as monthly or yearly. During this period, subscribers are obligated to fulfill payment and other obligations as detailed in the subscription agreement.
7.2 Notice of Termination
User Termination: Users may terminate their subscription by providing notice as per the terms defined in the selected subscription plan. Termination before the end of the commitment period may incur fees or other penalties as described in the subscription agreement.
Company Termination: The Company reserves the right to terminate a subscription if there is a breach of these terms, non-payment, or other circumstances as defined in the subscription agreement. Notice will be provided in accordance with applicable laws and the subscription agreement.
Part 8: Automatic Debit on Your Payment Card
8.1 Payment for Subscription Plans
Automatic Debit: Subscription fees for the selected plan are automatically debited from the user's payment card on file at the beginning of each billing cycle.
Updating Card Details: Users are responsible for maintaining up-to-date payment card information. Failure to update expired or invalid payment card information may lead to interruption or termination of services.
8.2 Cancellation and Modifications
Cancellation: Users may cancel automatic debits by canceling their subscription in accordance with the cancellation policy described in the subscription agreement.
Modifications: Modifications to the subscription, including upgrades or downgrades, must be made in accordance with the procedures outlined in the subscription agreement. Changes may affect the billing amount and the features available to the user.
8.3 Additional Charges
Taxes and Fees: Prices for subscription plans are exclusive of applicable taxes and fees. The final amount charged to the payment card may include these additional costs as required by law.
Overdue Payments: Failure to pay subscription fees on time may result in additional charges, including interest or penalties, as detailed in the subscription agreement.
Part 9: Refund Policy
9.1 General Refund Policy
No Refunds: Except as required by applicable law or as explicitly set out in the subscription agreement, all purchases are final, and no refunds will be granted.
Conditions for Refund: If local laws require a refund option, such conditions and procedures will be detailed in the subscription agreement. This may include specific scenarios such as product malfunction, misrepresentation, or other legal grounds.
9.2 Requesting a Refund
Procedure: Users seeking a refund under legal provisions must follow the procedure detailed in the subscription agreement, including providing any necessary documentation and information.
Timeline: The timeline for processing refund requests and the method of refund will be specified in the subscription agreement.
Contact: Users are encouraged to contact the Company's customer support team for assistance with refund inquiries or to clarify the refund policy.
Part 10: Cancellation of Service
10.1 User-initiated Cancellation
Process: Users may cancel their subscription or service according to the terms outlined in the subscription agreement. Cancellation may be subject to fees or other conditions as described therein.
Effect of Cancellation: Upon cancellation, access to the subscribed services will be terminated, and any associated data may be deleted in accordance with the Company's data retention policy.
10.2 Company-initiated Cancellation
Grounds for Cancellation: The Company reserves the right to cancel a user's subscription or service if there is a breach of these terms, harm to the services, non-payment, or other circumstances defined in the subscription agreement.
Notice: The Company will provide notice of cancellation in accordance with applicable laws and the subscription agreement, including the reason for cancellation and any available remedies.
Liabilities: The Company is not liable for any damages, losses, or consequences resulting from the cancellation of services, except as required by law or as specifically outlined in the subscription agreement.
Part 11: Modifications to Service
11.1 Continuous Improvement
Updates and Changes: The Company is committed to the continuous improvement of its solutions and may make regular updates, modifications, enhancements, or remove features.
Notification: Depending on the significance of the changes, the Company may or may not provide notice of modifications. For major changes, users may be notified through appropriate channels, such as email or in-app notifications.
Acceptance: Continued use of the services after any modifications constitutes acceptance of those changes. Users who disagree with any significant modification have the right to discontinue using the services.
11.2 No Liability
No Obligation: The Company is not obligated to maintain or continue offering any particular features, functionalities, or services and may modify or discontinue them at its sole discretion.
No Liability for Modifications: The Company is not liable to its users or any third parties for any modification, price change, suspension, or discontinuation of the services.
Part 12: Data Collection and Use – Privacy Policy
12.1 Data Collection
Types of Data: The Company may collect various types of information, including personal data, usage data, technical data, and more, depending on the nature of the interaction with the services.
Methods of Collection: Data may be collected directly from users, through cookies, automated tracking technologies, third-party services, or other means.
12.2 Privacy Policy
Details and Consent: The Company's Privacy Policy provides detailed information about the collection, use, processing, sharing, and protection of data. By using the services, users agree to the collection and use of information in accordance with the Privacy Policy.
Access and Control: Users have rights to access, correct, delete, or restrict the use of their personal data as described in the Privacy Policy. The Privacy Policy also outlines how to exercise these rights.
Updates to Privacy Policy: The Privacy Policy may be updated from time to time. Users should review it regularly to stay informed about any changes.
Part 13: Limitation of Liability and Claims
13.1 Limitation of Liability
Use at Own Risk: Users utilize the Company’s services at their own risk. The Company does not guarantee that the services will meet users' specific needs or expectations.
Exclusion of Certain Liabilities: Except as required by applicable law, the Company shall not be liable for indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses.
Maximum Liability: The total liability of the Company for any claims under these terms, including for any implied warranties, is limited to the amount that the user paid for the services.
13.2 Claims
Notice of Claims: Users must provide the Company with prompt written notice of any claim, dispute, or issue related to these terms or the services.
Time Limitation: Any claims against the Company must be filed within a specified time limit as defined by applicable law or the subscription agreement.
Resolution: The Company will work in good faith to resolve any claims or disputes. Alternative dispute resolution methods such as mediation or arbitration may be used as appropriate.
Part 14: Final Provisions (About These Terms and Conditions)
14.1 Modifications to Terms
Changes: The Company may modify these Terms and Conditions to reflect changes to the law, the services, or other relevant factors. Notice of changes may be provided through appropriate channels.
Acceptance: Continuing to use the services after changes are made signifies acceptance of the new terms. Users who do not agree to the modified terms should discontinue using the services.
14.2 Governing Law and Jurisdiction
Governing Law: These Terms and Conditions, and any disputes arising from or relating to them, are governed by the laws of the Republic of Serbia.
Jurisdiction: In the event of a dispute, it will be resolved through the courts in the competent court in Belgrade, or as otherwise specified in these terms or the subscription agreement.